At ForestVibe, customer satisfaction is our priority. To ensure a secure and convenient shopping experience, all ForestVibe products are sold exclusively through Amazon. As a result, all returns, refunds, replacements, cancellations, and related customer service requests are managed directly through Amazon’s platform and are subject to Amazon’s policies and procedures.
Returns
If you are not completely satisfied with your purchase, you may be eligible to return your item through Amazon’s Returns Center. Most products sold on Amazon can typically be returned within the applicable return window specified by Amazon at the time of purchase.
Return eligibility, return shipping options, and return requirements are determined by Amazon and may vary depending on the product category, condition of the item, and other factors. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To initiate a return:
- Log in to your Amazon account.
- Navigate to Your Orders.
- Select the order containing the ForestVibe product.
- Click Return or Replace Items.
- Follow the instructions provided by Amazon.
Refunds
Once your return is received and processed according to Amazon’s procedures, Amazon will issue any applicable refund to your original payment method or according to Amazon’s refund guidelines.
Refund processing times may vary depending on your payment provider and Amazon’s review process.
Please note that ForestVibe does not directly process customer refunds for purchases made through Amazon.
Replacements
If you receive a damaged, defective, incorrect, or missing item, please contact Amazon Customer Service or submit a replacement request through your Amazon account. Replacement eligibility is determined by Amazon’s policies and product availability.
Order Cancellations
Orders may be canceled through Amazon before shipment, subject to Amazon’s cancellation policies and order status. Once an order has been shipped, cancellation may no longer be available, and a return request may be required instead.
Damaged or Defective Products
If your product arrives damaged or defective, please report the issue through Amazon as soon as possible. Amazon will review the request and determine the appropriate resolution, which may include a replacement, refund, or other remedy in accordance with Amazon’s policies.
Contact Information
For assistance regarding returns, refunds, replacements, or order-related concerns, please contact Amazon Customer Service directly through your Amazon account.
For general product inquiries, you may contact ForestVibe
We are always happy to assist with product-related questions and provide additional information about our supplements.
Policy Updates
ForestVibe reserves the right to update or modify this Refund & Returns Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.